Understanding Technology Services

In our industry we often hear the term technology services used in a very general way. While everything associated with computers is technological in some way, the area of “services” is a little more vague. If your office printer goes out, you call the IT guy or gal and that is certainly a part of it, but let’s look at some more specific applications of the term.


Information Security, or IS is based on the CIA triad of protecting the confidentiality, integrity and availability of computer hardware and software. As time has evolved, this triad has become what the industry today calls the Parkerian hexad. This includes confidentiality, possession, availability, integrity, authenticity, and utility. Corporations and individuals alike are quite possibly most vulnerable in their computer systems. IS, therefore, becomes one of the most important aspects of technology services today.  If your company is looking for an IS system, click here to learn how to find the best one.


Software Development is the creation of computer programs that essentially tell your operating system what you need it to do. In addition to writing the code that makes the magic happen, the programmer must take into account if this is going to be used in a network situation, what sort of maintenance will be involved, and how it will be managed.


Enterprise Applications are system platforms that function in large scale operations such as the government or corporate entities. They are complex systems that integrate several functions all working together with the net outcome desired of smoother operations, flexibility, and control. They are designed using enterprise architecture which is a process of defining a problem within the entity, using technology to solve issues, and is based on a high level of communication. This should facilitate better decisions being made.


IT management consultants are specialists, usually within specific areas of technology that give guidance on operations, system upgrades, programming concerns, and troubleshooting. They are utilized when issues arise, upgrades need to be made, or even at the initial design phase of a new operation.